Privacy Policy
Last updated:
Introduction
Farosat Group ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website farosat.com (the "Website") or use our services.
Please read this Privacy Policy carefully. By accessing or using our Website, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Website.
Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide to us when you:
- Fill out our contact form
- Subscribe to our newsletter
- Request a consultation
- Communicate with us via email or other channels
This information may include:
- Contact Information: Name, email address, phone number
- Business Information: Company name, job title, industry
- Communication Data: Messages, inquiries, and feedback you send us
Information Automatically Collected
When you visit our Website, we may automatically collect certain information about your device and usage, including:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent on pages, referring website
- Location Data: General geographic location based on IP address
How We Use Your Information
We use the information we collect for the following purposes:
| Purpose | Legal Basis |
|---|---|
| To respond to your inquiries and provide customer support | Legitimate interest / Contract performance |
| To send you newsletters and marketing communications (with your consent) | Consent |
| To improve our Website and services | Legitimate interest |
| To analyze website usage and trends | Legitimate interest |
| To comply with legal obligations | Legal obligation |
| To protect our rights and prevent fraud | Legitimate interest |
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect and track information about your activity on our Website. You can control cookies through your browser settings and our cookie consent banner.
Types of Cookies We Use
- Essential Cookies: Required for the Website to function properly. These cannot be disabled.
- Analytics Cookies: Help us understand how visitors interact with our Website.
- Functional Cookies: Enable enhanced functionality and personalization.
- Marketing Cookies: Used to deliver relevant advertisements and track campaign effectiveness.
You can manage your cookie preferences at any time through our cookie consent banner or by adjusting your browser settings.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third-party vendors who assist us in operating our Website and providing services (e.g., email service providers, hosting providers)
- Legal Requirements: When required by law, court order, or governmental authority
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Protection of Rights: To protect our rights, privacy, safety, or property
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Contact form submissions: Up to 3 years after your last interaction
- Newsletter subscriptions: Until you unsubscribe
- Cookie data: Varies by cookie type (session to 2 years)
We may retain certain information for longer periods as required by law or for legitimate business purposes.
Your Rights (GDPR)
If you are located in the European Economic Area (EEA), you have certain rights under the General Data Protection Regulation (GDPR):
- Right to Access: Request a copy of your personal data
- Right to Rectification: Request correction of inaccurate data
- Right to Erasure: Request deletion of your personal data ("right to be forgotten")
- Right to Restrict Processing: Request limitation of how we use your data
- Right to Data Portability: Request transfer of your data to another service
- Right to Object: Object to processing based on legitimate interests
- Right to Withdraw Consent: Withdraw consent at any time for consent-based processing
To exercise any of these rights, please contact us using the information provided below.
Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Secure HTTPS encryption for all data transmission
- Regular security assessments and updates
- Access controls and authentication measures
- Secure data storage with encryption
However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.
When we transfer data outside the EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the European Commission.
Third-Party Links
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.
Children's Privacy
Our Website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by:
- Posting the updated policy on this page
- Updating the "Last updated" date at the top of this policy
- Sending an email notification for significant changes (if you have provided your email)
We encourage you to review this Privacy Policy periodically.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
Farosat Group
Narodní 58/32, Nové Město
110 00 Prague, Czech Republic
Email: info@farosat.com
Phone: (+420) 723 978 522
For data protection inquiries, you may also contact our Data Protection Officer at info@farosat.com.
Supervisory Authority
If you are located in the EEA and believe we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection supervisory authority.